Shipping & Returns
PREHISTORIC INC SALES, SHIPPING, AND RETURN TERMS
JURASSIC PARTIES
Due to high demand and a few no shows, we require a non-refundable deposit to hold your reservation. Any other changes to your reservation must be made within 15 days of your scheduled party. Thank you for understanding. We are looking forward to making your birthday memorable.
CONTACT Jurassic Parties
CALL/TEXT 714-964-3525
EMAIL info@jurassicparties.com
TWITTTER @jurassicparties
FACEBOOK /jurassicparties
YOUTUBE /jurassicparties
WEBSITE jurassicparties.com
VISIT The ReptileZoo
The Reptile Zoo
18818 BROOKHURST STREET
FOUNTAIN VALLEY, CA 92708
THE REPTILE ZOO
Admission to The Reptile Zoo is not eligible for refund or exchange at any time.
CONTACT The Reptile Zoo
CALL/TEXT 714-964-3525
EMAIL info@thereptilezoo.com
TWITTTER @thereptilezoo
FACEBOOK /thereptilezoo
YOUTUBE /thereptilezoo
WEBSITE thereptilezoo.com
PREHISTORIC PETS
SALES:
To purchase an animal you must be at least 18 years old.
All values and prices are in US dollars for single animals and do not include shipping unless otherwise specified.
Genetics are 100% guaranteed as described. Hets are sent with signed, authorized photo-ID documentation, and copies are retained here for future reference.
Please be aware of all local, state, and federal requirements regarding animal ownership. Prehistoric Inc. is not liable or responsible for failure to meet these regulations. If payment is completed and it is later discovered the animal is not permitted in your area the animal will not be shipped and a minimum 15% re-stocking fee will be applied.
To complete a transaction you must have the correct billing information. If any part of the entered information is incorrect the payment will be blocked.
If you receive an error message after completing a transaction please first call the issuer of your card to confirm your billing information as well as available funds for purchase before calling Prehistoric Inc. If both of these details are confirmed and you are still receiving an error message please call 714-907-7312 to arrange a different form of payment. Please be aware there may be an additional processing fee for using a different form of payment.
RETURNS:
All animals are guaranteed to be correctly sexed, healthy and accurately match any description and/or pictures sent to customer prior to shipping, unless previously discussed and agreed upon. We do not guarantee animal temperament unless otherwise specified and do not offer refunds because you changed your mind, don't want to wait for safe shipping conditions, can't complete your payment plan, etc.
Please open shipping boxes and inspect all animals immediately upon receipt of shipment. If you have any concerns regarding your order, you must notify us within 24 hours of receipt of your shipment. If we have not heard from you within 24 hours of you receiving your shipment, we will consider your transaction complete and all responsibility is transferred to the purchaser.
In the unlikely event that an animal is DOA, proof will be required. Please contact us immediately and do not dispose of the animal before contact. Animals DOA will be replaced or credit issued at our discretion.
Payments and deposits are non-refundable unless we are unable to provide the animal(s) as agreed upon.
Authorized refunds will be offered in the form of a replacement animal or equivalent credit towards animal(s) of your choice.
Prehistoric Inc. is not liable or responsible for failure to meet local, state, or federal regulations. If payment is completed and it is later discovered the animal is not permitted in your area the animal will not be shipped and a minimum 15% re-stocking fee will be applied.
Shipping fees are non-refundable.
SHIPPING:
Prehistoric Pets assures that all animals are correctly sexed, healthy and accurately match any description and/or pictures sent to customer prior to shipping, unless previously discussed and agreed upon.
Please be aware of all local, state, and federal requirements regarding animal ownership. Prehistoric Inc. is not liable or responsible for failure to meet these regulations. If payment is completed and it is later discovered the animal is not permitted in your area the animal will not be shipped and a minimum 15% re-stocking fee will be applied.
Payment in full is required before shipping your order.
SHIPPING WITHIN THE UNITED STATES:
Most animals will have a $55 shipping fee, subject to change, based on size of the shipment. We ship through ups overnight with most deliveries by 10:30am the following day. Overnight low temperatures must be above 40 degrees and daytime high must be below 90. We ship Monday through Thursday for next day delivery.
On the date of delivery, it is the responsibility of the customer to be at the “ship to” address. If the shipment is not received at first delivery attempt, all expressed warranties are void.
Prehistoric Pets is not responsible or liable for shipping address errors due to customer negligence. Animals will not be left at a shipping address without a receipt signature.
INTERNATIONAL SHIPPING:
AVAILABLE FOR SHIPMENT TO EUROPE:
Python reticulatus
Python mourus bivittatus
Python regius
Python sebae
Boa constrictor imperator
Varanus salvator
AVAILABLE FOR ALL OTHER INTERNATIONAL SHIPPING:
Python reticulatus
Python mourus bivittatus
Python regius
UK SHIPPING TERMS
Any UK orders made must be picked up in person or via courier in the UK at The Reptile Room, Cleveleys, and are subject to 20% vat charge in addition to sales price, but will not require any additional cites or shipping fees.
EUROPE SHIPPING TERMS
European orders must be picked up in person or via courier at the hamm, germany or houten, holland shows december this year. These orders can be delivered with no additional shipping or cites fees.
INTERNATIONAL SHIPPING TERMS
All other international orders will be subject to a $1500 minimum order plus an additional $350 cites fee, as well as actual shipping charges, which can range between $200-$1000 or more, depending on the destination and size of the shipment.
CONTACT PREHISTORIC
CALL/TEXT 714-907-7312
EMAIL SALES@PREHISTORICPETS.COM
TWITTTER @PREHISTORICINC
FACEBOOK /PREHISTORICPETS
YOUTUBE /PREHISTORICPETSTV
WEBSITE PREHISTORICPETS.COM
VISIT PREHISTORIC PETS
PREHISTORIC PETS
18822 BROOKHURST STREET
FOUNTAIN VALLEY, CA 92708
714-964-3525
