Shipping Policy (Effective 2026)

Shipping Policy for Prehistoric.com, a division of Prehistoric, Inc. 

Thank you for shopping with Prehistoric.com. We’re dedicated to delivering a smooth and reliable shipping experience. Please review the information below regarding order processing, domestic and international shipping, and returns.

Order Processing

Please allow up to 3 business days for order processing. Once processed, you will receive a shipping confirmation email within 2 business days that includes tracking information.

Shipping Timelines

Orders typically ship within 2–4 business days after processing. Shipping times may vary depending on carrier delays, holidays, customs processing, or high-volume periods.

Domestic Shipping (United States)

Calculated Shipping

Carrier-based shipping rates will be automatically calculated and displayed at checkout.

Free Shipping Offer (U.S. Only):

Orders totaling $100.00 or more may qualify for free standard shipping within the United States. Eligibility is subject to applicable terms, conditions, and exclusions as shown at checkout.

Free Shipping

Orders totaling $100.00 or more may qualify for free standard shipping, subject to terms and exclusions shown at checkout.

International Shipping

We are pleased to offer international shipping to select countries.

International Rates

Shipping charges for international orders are calculated based on destination, order weight, and carrier rates. All fees will be displayed at checkout prior to payment.

Customs, Duties & Taxes

International orders may be subject to import duties, VAT/GST, tariffs, or customs fees, which are determined by your country’s regulations.

• These charges are not included in our shipping rates.
  
  
• Customers are responsible for all customs-related fees upon delivery.
  
  
• Prehistoric, Inc. is not liable for delays caused by customs processing or refusal to pay duties.

International Delivery Times

Delivery times vary by destination and typically range from 7–21 business days, though delays may occur due to customs inspections or local carrier operations.

Refunds, Returns & Exchanges

Returns

We accept returns within 30 days of delivery, provided items are unused, unopened (if applicable), and in their original condition.

• Refunds are issued once returned items are received and inspected.
  
  
• Return shipping costs are deducted from the refund unless the return is due to our error.
  
  
• For international orders, customers are responsible for all return shipping costs and any customs fees incurred during return transit.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, email us at media@prehistoricinc.com as soon as possible.

Please include your order number and photos of the issue. We review each case individually and will work with you to resolve it promptly.

Need Assistance?

If you have any additional questions about shipping, returns, or your order, please contact our team at media@prehistoricinc.com.